FAQ

1. About Our Products

• What makes Pawfect Organic different from other dog treats?
  Woof! We’re tail-waggingly excited you asked! Everything we make is single-ingredient, freeze-dried raw — real meat and organs with nothing else added. No fillers, no artificial preservatives, no mystery ingredients. Just simple, minimally processed nutrition you can feel good about.

• What exactly is freeze-dried raw?
  Freeze-drying gently removes the moisture from fresh raw ingredients while keeping their nutrients intact. The result is a shelf-stable product with the benefits of raw feeding — and no freezer required.

• What protein sources do you offer?
  Our range includes beef, beef heart, sardines, shrimp, and whole chicken and turkey carcass — a variety of single-ingredient proteins to suit different dogs.

• Are your products suitable for dogs with allergies?
  Because every product is single-ingredient, it’s easy to pick a protein that works for your dog and skip the ones that don’t. Check the product page for the exact ingredient, and consult your vet if your dog has known sensitivities.

• How do I store them, and how long do they last?
  Our freeze-dried products are shelf-stable — just keep them in a cool, dry place, no freezer needed. Check the best-by date printed on each bag.

2. Subscription Service

• How does the Monthly Subscription work?
  It’s as easy as a game of fetch! Sign up and we’ll deliver a curated box of our freeze-dried raw favorites to your door — four bags totaling three pounds each month, shipped as two bags every two weeks so there’s always something fresh on hand.

• What’s included in the $89 per month subscription?
  Each box is a hand-picked mix of our freeze-dried products — four bags, three pounds total — delivered every month for $89.

• Can I choose the flavors in my box?
  Each box is a curated mix selected from our freeze-dried range, so your dog gets variety every month without you having to pick.

• How do I pause or cancel my subscription?
  Just log into your account on our website to manage your subscription preferences, or reach out to us and we’ll be happy to help.

3. Ordering and Shipping

• How can I place an order?
  Visit our website, browse our products, and add your favorites to the cart. It’s that simple!

• What are your shipping rates?
  Shipping rates vary depending on location — you’ll see the cost at checkout.

• Do you offer international shipping?
  Currently we ship within the country, but we’re working on expanding our reach!

• What’s your return policy?
  If you’re not satisfied, contact us within 30 days for a return or exchange.

4. Product Usage

• How much should I give my dog per day?
  Our products are best fed as a treat or topper, in moderation, alongside your dog’s regular balanced diet. The right amount depends on your dog’s size and needs — consult your vet for personalized advice.

• Can I use your freeze-dried products as a meal topper?
  Absolutely! Crumble a little over your dog’s regular food to add flavor and a boost of raw protein. They can also be fed as a standalone treat or rehydrated with a splash of water.

• Are they suitable for training?
  Yes — they break into small pieces easily, making them a tasty, single-ingredient reward for training and good behavior.

5. Company and Values

• What does Pawfect Organic stand for?
  We believe dogs deserve real food. Everything we make is single-ingredient, freeze-dried raw — minimally processed, made in the USA, with no fillers and no artificial preservatives. Simple, honest nutrition is the whole idea.

• How do you ensure quality?
  We work closely with trusted suppliers and keep our recipes simple — single ingredients mean there’s nothing hidden.

• What makes you “locally-owned”?
  We’re proud to be part of the local community, run by people who genuinely care about dogs.